Chief Operating Officer

Chief Operating Officer
Competitive Salary with Excellent Benefits

• Ready to play a pivotal role in shaping the future of one of the East Midlands' most influential business organisations?
• Looking for an executive leadership role where strategy, people and operational excellence come together?
• Want to work alongside an ambitious Chief Executive and Senior Leadership Team to make a genuine impact across the region's business community?

The Company:
ER Recruitment are excited to be working with our client, the East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire), who are the region's leading business representation, membership and business support organisation, supporting businesses of every size and sector across three cities and counties. Through business support, from start ups to scale ups, international trade services, policy and lobbying, skills and workforce development, events and networking, the Chamber plays a vital role in helping businesses thrive.
A rare opportunity has arisen to join the Senior Leadership Team at the Chamber as Chief Operating Officer. Working alongside the Chief Executive, Board and Senior Leadership Team, you'll play a pivotal role in shaping the future of the region's leading business support organisation, ensuring ambitious strategic plans are translated into operational excellence, commercial sustainability and exceptional service for members, customers and stakeholders.

Role & Responsibilities of the Chief Operating Officer:

• Working alongside the Chief Executive and Senior Leadership Team, you'll translate the Chamber's ambitious strategy into operational excellence, ensuring the organisation delivers outstanding outcomes for members, customers and stakeholders.
• Lead multiple business functions through senior leaders, creating a high-performing, collaborative culture that empowers teams, develops talent and drives organisational success.
• Provide executive oversight of organisational performance, financial sustainability, governance and risk, ensuring resources are deployed effectively and decisions support the Chamber's long-term ambitions.
• Champion continuous improvement by driving transformational change, strengthening systems and processes and enhancing the customer experience across every part of the organisation.
• Build trusted relationships with the Board, Executive colleagues, members and external stakeholders, providing strategic leadership and representing the Chamber with credibility and influence.
• Identify opportunities to improve commercial performance, operational efficiency and organisational resilience, ensuring the Chamber continues to evolve and deliver exceptional value to the regional business community.

About You as the Chief Operating Officer:

• A proven senior operational leader with experience managing multiple business functions within a complex organisation.
• Comfortable operating at Board and Executive level, influencing strategic direction and organisational performance.
• Commercially astute with strong financial experience including demonstrable budget management and resource allocation experience.
• Experienced in leading organisational change, transformation and supporting continuous improvement programmes.
• An exceptional relationship builder, able to engage confidently with colleagues, Board members, and business leaders.
• Passionate about developing people and creating a high-performing culture that delivers outstanding outcomes.

Additional Benefits:

• Agile working policy
• Competitive executive package.
• Excellent professional development opportunities.
• Opportunity to shape the future of the region's leading business organisation.

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.

We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.

We look forward to hearing from you

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