LCV Service Advisor

LCV Service Advisor – Dagenham

£32,000 - £42,000 per annum (including bonus)

An exciting opportunity has arisen for an experienced LCV Service Advisor to join a busy and successful commercial vehicle dealership in Dagenham.

We are looking for a customer-focused individual with experience in the commercial vehicle sector who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. This is an excellent opportunity to join a supportive team with fantastic earning potential and career progression.

Key Responsibilities

Welcoming customers and managing their light commercial vehicle service and repair requirements.

Booking LCVs in for servicing, maintenance and repairs.

Liaising closely with the workshop to ensure repairs are completed efficiently and on time.

Keeping customers informed throughout the repair process.

Preparing estimates, invoices and processing payments.

Maximising service department opportunities while maintaining excellent customer satisfaction.

Ensuring all manufacturer and dealership processes are followed.

The Ideal Candidate

Previous experience as a Service Advisor, ideally within the commercial vehicle or motor trade sector.

Excellent communication and customer service skills.

Strong organisational skills with the ability to manage a busy workload.

A professional, proactive and team-focused attitude.

Good IT and administrative skills.

Full UK driving licence preferred.

What's on Offer

£32,000 - £42,000 per annum (including bonus).

Competitive bonus structure.

Ongoing manufacturer training and career development.

Friendly and supportive working environment.

Opportunity to join a well-established commercial vehicle dealership.

Genuine opportunities for career progression.

If you're an experienced LCV Service Advisor looking for your next opportunity in Dagenham, we'd love to hear from you. Apply today

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