PSH Officer

6-month contract - Part Time (24 hours per week)
We are currently seeking an experienced Private Sector Housing Officer to join a Local Authority team in Surrey on a 6-month contract, with the potential for extension depending on service needs.
Key Responsibilities:

• Investigating Private Sector Housing complaints and service requests.
• Carrying out property inspections and completing HHSRS assessments.
• Identifying Category 1 and Category 2 hazards and determining appropriate action.
• Using the Housing Act 2004 and relevant housing legislation to investigate poor housing conditions.
• Preparing and serving statutory notices and taking informal or formal enforcement action where required.
• Investigating HMOs and potentially unlicensed properties.
• Managing cases from initial complaint through to resolution and monitoring compliance with notices.
• Liaising confidently with landlords, tenants, managing agents and other stakeholders.
• Helping the service achieve positive housing and health outcomes for residents.
• Supporting wider Private Sector Housing initiatives aimed at improving property conditions, repairs and energy efficiency where required.

About you:
The ideal candidate will have:

• Strong working knowledge of the Housing Act 2004 and HHSRS.
• Practical experience carrying out housing inspections and identifying hazards.
• Experience preparing and serving housing enforcement notices.
• Experience dealing with HMOs and housing standards investigations.
• Confidence managing a varied and potentially complex caseload independently.
• The ability to prioritise cases and find practical solutions to challenging housing issues.
• A relevant Housing, Environmental Health or similar qualification.
• HHSRS competency / assessment and enforcement training.
• Strong communication skills when dealing with landlords, tenants and other stakeholders.
• The contract will initially run for 6 months, paying £50 - £55 per hour depending on experience

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